Our Information Technology Department (IT) is standing by to assist with your student’s school-issued Chromebook, iPad, or other electronic device. Please refer to the below information to assist us in getting a prompt resolution to your inquiry. When contacting IT, please include the following information: Student name Student grade Barcode number (white sticker on every device that starts with OP000) Give as much information as possible when describing an issue Patience (our team is smaller than you might think, so please offer patience as we work to get you back up and running!) When you’re ready to submit a help ticket, send an email with the above information to IT tech support at remotehelp@oakridgeschools.org