Electronic Device Support

Our Information Technology Department (IT) is standing by to assist with your student’s school-issued Chromebook, iPad, or other electronic device. Please refer to the below information to assist us in getting a prompt resolution to your inquiry.

When contacting IT, please include the following information:

• Student name
• Student grade
• Barcode number (white sticker on every device that starts with OP000)
• Give as much information as possible when describing an issue
• Patience (our team is smaller than you might think, so please offer patience as we work to get you back up and running!)

When you’re ready to submit a help ticket, send an email with the above information to IT tech support at remotehelp@oakridgeschools.org